Support
Support
Commissioning
A clear commissioning route for CNC installs on South African workshop floors, for teams who already work with machines and tooling.
Remote Check
A straightforward remote check process for CNC faults on South African workshop floors, for teams who already know the machine side.
Parts support
A practical parts supply route for CNC machines and rainbow-coated tooling on South African workshop floors.
Training Hour
Training Hour covers the machine checks that most often affect cut quality, including spindle warm-up, collet condition, tool length offsets, and vacuum hold-down on nested sheets. Sessions can also work through feed and speed changes for MDF, plywood, acrylic, and aluminium, with attention to dust extraction, compressor pressure, and three-phase supply conditions common in South African workshops. Operators leave with a tighter daily routine for start-up, tool changes, and fault logging.
Escalation
A structured escalation route for ongoing CNC issues on South African workshop floors when the usual fixes have not held.
Warranty support
A workable warranty process for CNC machines, cutters, and related supply on South African workshop floors.